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EVENT LEADERSHIP DESTINATION MANAGEMENT CLIENT EXPERIENCE

Nancy Trosclair

Award-winning event and destination management leader with 20+ years of experience creating high-touch corporate events, incentive programs and memorable guest experiences in New Orleans and beyond.

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20+

Years in events & destination management

400+

Corporate events produced

500+

Tour & destination programs designed

12

HSMAI Adrian Awards - Creative Design, Event Marketing

ABOUT NANCY

Built for complex events, exacting clients and many moving parts.

Nancy combines the perspective of an entrepreneur, producer, operator and relationship-builder. As Owner & CEO of Destination New Orleans for 18 years, she built a diverse corporate client base, led event design and production, negotiated vendor contracts, trained event staff and protected client budgets.

Her strength is turning complicated logistics into an experience that feels seamless to the guest. That means anticipating risk, keeping teams aligned, handling last-minute changes calmly and making sure the client feels taken care of from first conversation through final invoice.

“The work should feel effortless to the guest — even when the planning behind it is anything but.”

Authentic New Orleans moments

CULTURE & ENTERTAINMENT

Local performers, visual impact and authentic cultural experiences that give guests opportunities to participate in our culture, not just observe it.

SELECTED WORK

Experiences with a point of view.

Atmosphere that carries the story

DESIGN & PRODUCTION

Lighting, tablescapes, floral detail and venue transformation working together as one experience.

Memorable from first look to last dance

THEMES & GUEST EXPERIENCES

Purposeful theme development, décor, entertainmnet and production built around the client’s audience and goals.

Spaces with character, color and intention

A layered mix of color, art, architectural detail and custom finishes reflects the same eye for atmosphere, personality and guest experience that carries through Nancy’s event work.

PERSONAL DESIGN & STYLE
EXPERIENCE

2018 — Present

Executive Director • Heartbeat NOLA

Leads nonprofit operations, fundraising, licensing, certification programs and public education. Nancy has taught CPR/AED skills to hundreds of people and helped expand access to lifesaving AEDs in the community.



2003 — 2021

Owner & CEO • Destination New Orleans

Built and led an award-winning destination management company serving more than 250 corporate clients. Produced 400+ corporate events, designed 500+ tour programs, recruited and trained event staff and negotiated contracts that delivered average client savings of 28%.



1997 — 2003

Account Executive • BBC Destination Management Co.

Rose to leading salesperson within two years, grew the client base and increased profitability on sold programs, establishing the sales and relationship foundation for future entrepreneurship.

A career built from both sides of the table.

Leadership with a lifesaving purpose.

COMMUNITY

Heartbeat NOLA is a distinct chapter in Nancy’s story. Inspired by her husband’s survival of a sudden cardiac arrest on Valentines Day, she started Heartbeat NOLA. Only 1 in 10 survive a cardiac arrest. No one survives without bystander CPR and quick access to an AED - Before EMS arrives. With a mission to make her husband’s survival the norm rather than the exception, Heartbeat NOLA was born.

With her entrepreneurial spirit, leadership, service, teaching ability and the capacity to build partnerships around a mission, Nancy started her second business – a non-profit.

The organization’s training initiatives have taught hundreds of local lifesavers and have contributed to three lives being saved. The human impact of awareness, preparation, education and community access is literally saving lives.

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Nancy presenting a Heartbeat NOLA CPR and AED Training Program

Nancy's Intangible Strengths

Calm under pressure.
Training people to respond in emergencies requires clarity and composure.

Public speaking.
Strong communication across different audiences.

Mission-driven leadership.
Fundraising, partnerships, licensing and nonprofit operations contribute to client and team leadership.
Credibility earned over time.
RECOGNITION
12 HSMAI Adrian Awards

Recognition for excellence in special events, public relations, advertising and web marketing.

Top 50 Women in
New Orleans Business

Recognized for contributions to the hospitality industry and the city’s recovery.

ADME Destination Management Professional of the Year

Industry recognition reflecting leadership in destination management.

Let's Connect!

Experience that makes complicated events feel easy.

Available for event leadership, destination management, event design, operations, client experience and special projects.

Email Nancy
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